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9 Tips for Investing in a Mobile Service App – a Buyer’s Guide
First time searching for a mobile field service app for your business? Download this whitepaper to help you find the perfect solution. Mobility is ingrained in the nature of the 21st century worker,...
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The iPad Opus: 7 Reasons iPad Rocks for a Service and Repair Mobile Field...
iPad displays its masterful range of capabilities, perfect for service and repair work, when equipped with a mobile field service app What comes to mind when you hear the word “iPad”? Sleek,...
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5 Practical Uses for Cloud Based Mobile Apps in Field Service
Cloud-based field service apps create opportunities for communication and connectivity across devices and platforms How would your life be different if all of your electronic devices could connect? For...
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Rugged Goes Mainstream: 5 Ways Consumer Electronics are Becoming Field Friendly
As mobile manufacturers respond to the demand for more durable hardware, field service organizations can take advantage of less expensive and more reliable devices to run their operations Mobile...
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5 Wearable Apps to Equip Technicians in the Field
App developers meet the demand for increased wearable functionality as smart watches, glasses, and other wearable devices take off. Bracelets that monitor your heart rate, contacts with night vision...
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There’s More Tech in Service Technician than You Might Think
Give your technicians the mobile technology they need to spend more time using the technical skills you hired them for and less time performing manual and idle tasks. Believe me, they can handle it....
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Help your Field Force Meet These 5 KPIs with a Service Management App
Equip technicians with a mobile field service app to help them achieve service goals and meet KPIs. In our Succeeding in Field Service by Managing to KPIs series we’ve already gone over how Schedulers,...
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Which Comes First, the Mobile Field Service App or the Device? and other...
When making the transition to mobile, the hardest part is knowing where to start. The age-old question, “Which came first, the chicken or the egg?” has left even the greatest minds puzzled for...
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A Field Service Mobile Device Wish List: 16 Features Perfect for Technicians
Because the perfect field service mobile device for technicians has yet to be discovered, we’ve taken it upon ourselves to “design” one of our own. Many of us would agree that affordability coupled...
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In the Native Apps vs Web Apps Debate for Field Service, Native Takes the Lead
Native applications allow businesses to take full advantage of device and OS advances, while offering background functionality and disconnected work support. While the debate between mobile native...
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Got Mobile for Your HVAC Field Technicians? Here are 7 Applications to...
You invested in a field service app to keep your organization connected and efficient. Now that you have an HVAC management app you love, how can you take even greater advantage of evolving mobile...
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8 Key Field Service Takeaways from Mary Meeker’s Internet Trends Report
What today’s top technology trends mean for the future of field service. Every year, former analyst and venture capitalist Mary Meeker releases an in-depth report about the state of the web. We...
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5 Worker Productivity Tools to Complement Your Core Mobile Construction App
Replacing paper work order and inspection forms was job #1, but the mobile productivity gains for your construction field workers don’t need to end there There is no denying the importance of...
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Sage Summit Vegas Movie Countdown: Fear and Loathing and a Cross-Platform...
Follow our Vegas Movie Challenge as we countdown the days to Sage Summit 2014. Welcome to Part 1 of our Sage Summit Vegas Movie Countdown. Let’s get started with movie #5…drumroll please… MSI’s #5...
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6 Ways to Use Field Service Mobile Picture Taking to Gain Customer Loyalty
Capturing and maintaining your customers’ loyalty is harder than ever. Prove your trustworthiness by capturing pictures in the field to illustrate your points and propel your customers to act. With...
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Non-Traditional Mobile Devices to Take Your Field Service Organization to the...
Move your mobile strategy beyond just smartphones and tablets. These new mobile devices and accessories can change how you provide service. Mobile is becoming a must rather than a luxury as more...
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Get Ready for Field Service iOS Week—iPad, iPhone, Apple News and More!—Aug....
At MSI, we’re debuting iOS week, a themed content week during which we share nothing but the latest in Apple and iOS news as it relates to mobile field service. Join us! It’s time for our 2nd...
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2014 Apple News: 6 Updates to Guide your iOS Mobile Field Service Strategy
Apple lovers have a lot to look forward to in 2014. We cover what’s happened and what’s yet to come in iOS mobile updates this year as they relate to mobile field service. 2014 has been (and by all...
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For Field Service App Deployment, iOS Benefits are More than Skin Deep
Unsure which operating system to deploy for your mobile field service strategy? Here are 9 reasons iOS is a strong enterprise option for managing your field functions. People love Apple for their...
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How the Apple-IBM Partnership Could Change iOS Mobile Field Service
By bringing IBM’s big data and analytics capabilities to the iPhone® and iPad®, the Apple-IBM partnership could transform enterprise field mobility. This July, Apple announced its partnership with...
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